Data Protection

DHK91's Privacy Policy

Your privacy matters to us. Before registering with dhk91, learn how your personal information is collected, used, and kept secure.

Last Updated: 1 January 2026 · Effective Date: 1 January 2026

Your Rights Are Protected: dhk91 never sells your personal information to third parties. This privacy policy explains exactly what data we hold and why.

1 Introduction

dhk91 (referred to hereinafter as "we", "the platform", or "the website") provides a trusted online gaming service for users in Bangladesh. Protecting your privacy is one of our highest priorities.

This Privacy Policy explains what personal information is collected when you visit the dhk91 website, register an account, or use our services — how that information is processed, and what rights you have.

By creating an account or using dhk91, you agree to this privacy policy. If you disagree with any part of it, please refrain from using our services and reach out to us.


2 What Information We Collect

Dhk91 collects various types of information to deliver its services effectively. This information falls into two main categories: what you provide directly, and what is collected automatically through your use of the platform.

Information You Provide Directly

During registration and account management, you provide the following information:

Data Type Example Purpose
Identifying Information Full name, date of birth, gender Account Verification & KYC
Contact Information Email, mobile number Security Alerts, Support
Financial Information BKash/Nagad number, transaction history Payment Processing
Identity Document NID, Passport, or Driving License KYC Verification
Login Details Username, encrypted password Account Security

Automatically Collected Information

Some information is collected automatically while you use dhk91, including:

  • Device Information: IP address, browser type and version, operating system, device identifier.
  • Usage Data: Login times, gaming history, page visit data, and session duration.
  • Location Data: Approximate geographic location (via IP address).
  • Cookie & Tracking Data: Cookies are used to improve your website experience (details below).
Good to Know

We never store your password in plain text. All passwords are hashed using industry-standard encryption technology.


3 How Your Information Is Used

Dhk91 uses collected data only for specific, legitimate purposes. We process your information for the following reasons:

  • Service Delivery: Creating and managing accounts, keeping gaming services active, and processing payments.
  • Identity Verification: Completing the KYC process and preventing fraud and money laundering.
  • Ensuring Security: Preventing unauthorized account access and detecting suspicious activity.
  • Customer Support: Responding to your complaints and queries, and resolving disputes.
  • Sending Notifications: Important updates, bonus offers, and promotional messages (with your consent).
  • Legal Compliance: Complying with regulatory directives and fulfilling legal requirements.
  • Service Improvement: Analyzing and improving the user experience.

Our Commitment: Your data will never be sold to advertising networks or transferred to third parties for commercial purposes.


4 Cookie Policy

Dhk91 uses cookies and similar tracking technologies on its website. Cookies are small text files stored on your device that help enhance website functionality.

Types of Cookies We Use

  • Essential Cookies: Required for the website to function properly, including login sessions and security tokens. These cookies cannot be disabled.
  • Functional Cookies: Remembers your preferences such as language selection, theme settings, and more.
  • Analytics Cookies: Website usage statistics are collected to improve our services.

You can manage cookies through your browser settings. However, disabling certain cookies may limit access to some features of the website.


5 Data Sharing & Disclosure

Dhk91 does not share your personal information with third parties, except in the following limited and specific circumstances:

  • Payment Providers: Necessary information is shared with payment services such as bKash, Nagad, and Rocket to process financial transactions.
  • Technology Providers: Certain information may be shared with trusted technology partners who operate the website, though they are not permitted to use this data for their own purposes.
  • Legal Obligations: Information may be disclosed in response to a court order, government directive, or law enforcement request.
  • Fraud Prevention: Information may be shared with relevant authorities to help prevent online fraud or money laundering.
Third-Party Agreements

All third-party organizations we work with are bound by our strict data protection agreements and may only use your information for specified purposes.


6 Data Retention Period

Dhk91 retains your personal information only for as long as necessary. Retention periods are outlined below:

  • Account Information: For the duration your account is active, and for up to 5 years after it is closed.
  • Transaction Records: A minimum of 5 years as required by law.
  • KYC Documents: Up to 7 years after account closure.
  • Gaming Logs: Up to 3 years.
  • Customer Support Conversations: Up to 2 years.

Once the above retention periods expire or the legal obligation ends, your data will be securely deleted or anonymized.


7 Security Measures

Dhk91 uses industry-standard, multi-layered security measures to keep your data safe. Our security practices are regularly reviewed and upgraded.

  • SSL/TLS Encryption: All data transfers on the website and app are secured with 256-bit SSL encryption.
  • Database Encryption: Sensitive data remains encrypted at rest.
  • Two-Factor Authentication (2FA): Enable 2FA for an extra layer of security when logging into your account.
  • Firewall & Intrusion Detection: Advanced firewall systems to prevent unauthorized access.
  • Regular Security Audits: Regular penetration testing conducted by independent security specialists.
  • Staff Training: All employees receive regular training on data protection.

In the Event of a Data Breach: In the event of a data breach, we will notify affected users and the relevant authorities within 72 hours.


8 Your Rights

As a dhk91 user, you have the following rights over your personal information:

Right to Access

You have the right to know what information we hold about you.

Right to Rectification

The right to request correction of inaccurate or outdated information.

Right to Erasure

The right to request deletion of your data under certain circumstances.

Right to Restrict Processing

The right to object to the use of your data for specific purposes.

Data Portability

The right to receive your data in a commonly used, portable format.

Right to Withdraw Consent

The right to opt out of marketing communications at any time.

To exercise any of these rights, please contact our support team. We aim to respond within 30 days.


9 Children's Privacy

Dhk91 is strictly prohibited for anyone under 18. We do not knowingly collect personal information from minors.

If we are informed that a minor is using our services, we will immediately close that account and delete all associated data. If a parent or guardian suspects their child is using our platform, please contact us right away.


10 Policy Updates

Dhk91 reserves the right to update this Privacy Policy at any time. For significant changes, we will:

  • We will send a notification to your registered email.
  • A clear notice will be displayed on the platform.
  • We will update the "Last Updated" date at the top of the page.

Continuing to use dhk91 after any changes have been made will be considered your acceptance of the updated policy. We recommend reviewing this page regularly.


11 Contact Us

For any questions, concerns, or requests regarding this privacy policy, please contact our data protection team:

Contact Information

Email: support@dhk91.ws
Support Hours: 7 days a week, 24 hours a day
Response time: typically within 24–48 hours

Why dhk91's Privacy Trustworthy

We make no compromises when it comes to protecting your data. Here are the key features of our privacy safeguards.

End-to-End Encryption

Every transaction and piece of personal information is protected with 256-bit SSL/TLS encryption. The same protection applies to data stored at rest.

We Don't Sell Your Data

Dhk91 never sells your personal information to third parties. Your data is used solely for the purpose of providing our services.

Your Control

You have full control to view, correct, or delete your data at any time. You can also opt out of marketing communications whenever you choose.

Regular Security Audits

Our systems are regularly audited by independent cybersecurity experts. Any vulnerabilities identified are addressed immediately.

Limited Retention Period

Your data is never stored beyond what is necessary. Once the designated retention period ends, it is securely deleted.

24/7 Support

For any privacy-related concerns, our support team is available around the clock to help. We respond within 24 hours.

Safe & Trusted Platform

Your Information Secured — Get Started Now

Your privacy is fully protected at dhk91. Open an account today and enjoy the best gaming experience in Bangladesh.

Data Encrypted
Data Is Never Sold
Trusted Platform
24/7 Support
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